All Sales are Final. No refunds will be issued. We are not responsible for orders shipped and misplaced by USPS or other carriers. Please make arrangements and prepare for the arrival of your package prior to expected arrival date. For an additional fee you may request a signature be required upon arrival of your package. Please contact us prior to checkout and arrangements will be made to assist you in this regard. 

Custom orders are to be paid in full prior to any custom work. Custom work will have (1) adjustment prior to final work. No other adjustments will be made after.